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Cybersecurity Services That Reduce Risk and Keep Your Business Moving

Northern Hills Technology provides cybersecurity services for organizations that need stronger protection without adding the overhead of an internal security department. From Spearfish and the Greater Black Hills region, our MSP/MSSP approach combines 24/7 monitoring and remediation, endpoint protection, vulnerability management, and practical security leadership for regulated and security-conscious businesses. We help leaders address ransomware risk, insurance pressure, compliance requirements, and everyday security gaps with clear communication and a predictable monthly service model.

Most security failures do not start as dramatic events. They often begin as unpatched systems, weak credentials, unclear responsibilities, or alerts that no one is reviewing until the damage is already underway.

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The Hidden Costs of Reactive Cybersecurity

Unwatched Threat Activity

Attackers often move through accounts, endpoints, and cloud tools before anyone notices the pattern. Without active monitoring and timely remediation, a small compromise can become a larger business disruption.

Compliance Pressure Without Clarity

Healthcare, financial services, legal, government, and other regulated organizations face security expectations tied to frameworks such as HIPAA, NIST, FTC Safeguards, PCI-DSS, CIS, and GDPR. Cybersecurity becomes harder when controls, documentation, and day-to-day operations are not aligned.

Reactive Support Habits

Many businesses are tired of providers who go silent when problems arise or only respond after something breaks. A reactive approach leaves leaders guessing about risk, recovery readiness, and what their next IT bill will look like.

Unproven Recovery Plans

Backups and disaster recovery plans only help if they are monitored, protected, and tested against realistic business needs. When recovery planning is treated as an afterthought, ransomware, hardware failure, or human error can create avoidable downtime.

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What Cybersecurity Looks Like When It Is Managed with Discipline

Effective cybersecurity is not one tool or one checklist. It is a managed operating model that brings monitoring, prevention, response, planning, and reporting together so business leaders can make better decisions.

  • Monitoring Northern Hills Technology

    24/7 Monitoring and Remediation

    Detect suspicious activity sooner and respond before threats spread.

  • Connected Northern Hills Technology

    Compliance-Aware Security Planning

    Align security controls with relevant regulatory and insurance expectations.

  • Serving Northern Hills Technology

    Endpoint and Network Protection

    Layer EDR, MDR, firewall, scanning, and testing to reduce exposure.

  • Compass Gray = Northern Hills Technology

    Predictable Security Leadership

    Keep risk, budget, and priorities visible through ongoing planning and reporting.

Cybersecurity Services FAQs

Cybersecurity services may include 24/7 security monitoring and remediation, endpoint protection, EDR, MDR, vulnerability assessments, penetration testing, firewall and intrusion prevention management, threat intelligence, and security awareness training. The exact scope depends on your environment, risk profile, and business requirements. Northern Hills Technology also connects cybersecurity planning with managed IT, data protection, cloud protection, and compliance alignment when those areas are part of the engagement.

Yes. Northern Hills Technology focuses heavily on regulated and security-conscious organizations, including healthcare, financial services, legal, government, professional services, nonprofits, engineering, architecture, retail, and related sectors. The team supports alignment with frameworks and requirements such as HIPAA, NIST, FTC Safeguards, PCI-DSS, CIS, CJIS, and GDPR where applicable to the client environment. We do not promise automatic compliance, but we help organizations build stronger controls, documentation, and security practices around their obligations.

A basic support model often waits for tickets, while cybersecurity requires ongoing visibility, prevention, and response. Northern Hills Technology positions itself as an MSP/MSSP, combining managed IT operations with security monitoring, remediation, risk assessment, and strategic planning. That matters for leaders who are dealing with ransomware concerns, rising insurance requirements, and pressure to prove that security controls are being managed.

Yes, cybersecurity services can reduce exposure by layering monitoring, endpoint protection, credential safeguards, patching, vulnerability management, backups, and user training. No provider can remove every risk or guarantee recovery from every incident. The right program improves detection, response readiness, and recovery planning so your business is better prepared if an attack or outage occurs.

Northern Hills Technology uses severity-based Service Level Objectives for help desk response during normal Help Desk hours, 8:00 AM to 5:00 PM MT, Monday through Friday, excluding US public holidays. Targeted response times are within 4 business hours for Severity 1/Critical, 8 business hours for Severity 2/High, 24 business hours for Severity 3/Medium, and 48 business hours for Severity 4/Low. Status or resolution updates are documented to the Primary Contact by email or in the ticketing system.

The process typically begins with an initial discovery call and a complimentary, no-obligation site assessment. Northern Hills Technology reviews areas such as network infrastructure, cybersecurity posture, data protection, and compliance alignment, then discusses the findings with business leaders in a strategic executive meeting. From there, the team can propose a service plan based on your priorities, risk profile, and operating requirements.

See the Difference We Can Make

Customer Feedback

Our company has used NHT for tech support for many...

Our company has used NHT for tech support for many years now and have always had great service from them! Always very quick to respond to all our inquiries and are able to get problems fixed quickly as well.
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Customer Feedback

Everybody was very helpful and they got my problem solved....

Everybody was very helpful and they got my problem solved. I have used their services twice over a 4 year period and both times I was very satisfied with them. Will not hesitate to use them again.
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Customer Feedback

I am thrilled to see such a quality business in...

I am thrilled to see such a quality business in the Black Hills region. They are honest, courteous, and guarantee their work. I also like the fact that accept cryptocurrency. Yea! I will be back!
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Customer Feedback

Northern Hills Technology continues to impress me. Whenever I need...

Northern Hills Technology continues to impress me. Whenever I need technical help, whether for computers, accessories or any other facet of todays modern high tech world, they have the answers. Not only do they fix stuff, they do it with a smile and do not break the bank as you exit. Chris has helped me in many ways. I recently purchased a new computer from them. It may have been a bit more than the big box items of lesser quality, but their reputation for service and quality far exceed the minimum savings you may soon forget. Chris is a master technician and does a tremendous job for NORTHERN HILLS TECHNOLOGY.
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Customer Feedback

THANK YOU for continuing to hire people with knowledge and...

THANK YOU for continuing to hire people with knowledge and patience....!!! I just got off the phone with Lucas who helped me with my remote "issue"....scanner wouldn't play well with others,,,,,, I would of sat here all day pushing buttons and getting frustrated... Lucas got me all fixed up and walked me thru my steps! ONCE AGAIN NHT PROVIDED EXCELLENT CUSTOMER SERVICE AND MORAL SUPPORT!!! THANK YOU THANK YOU THANK YOU--
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Customer Feedback

I have been a customer for over 10 years and...

I have been a customer for over 10 years and have ALWAYS had a GREAT business experience with the friendly and knowledgable staff. Brian is the Best Tech fellow and has patience with old crotchety nontech people like me. Thanks Again for your Great Service !
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Customer Feedback

Awesome group. Took care to make sure we were satisfied...

Awesome group. Took care to make sure we were satisfied with the results.
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Customer Feedback

Service was very quick and all problems solvedThe cost was...

Service was very quick and all problems solved The cost was very reasonable and I would recommend the service to anyone with a computer problem. Very friendly staff.
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Customer Feedback

Was impressed with the help given so far---- no pressure...

Was impressed with the help given so far---- no pressure to do/ buy something I didn't ask for. Very friendly also.
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Customer Feedback

Very honest and quick to help me with my issue

Very honest and quick to help me with my issue
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Customer Feedback

Very helpful saved me alot of money. Professional staff great...

Very helpful saved me alot of money. Professional staff great service
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Customer Feedback

Can't say enough about how helpful both with business technology...

Can't say enough about how helpful both with business technology and with personal computer issues they are. Highly recommend.
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Customer Feedback

Highly recommend this business. Had issues with debugging PC &...

Highly recommend this business. Had issues with debugging PC & transferring data to MAC. Tech is proficient in both platforms, perfect results, positive & patient communication and very reasonable pricing.
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Customer Feedback

Really help guys, they were professional but also down to...

Really help guys, they were professional but also down to earth, able to put everything in simple terms, and they wee more than will to accommodate me with not being able to pick up my PC right away. Highly recommend.
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Customer Feedback

I had a very pleasant experience today with the patient...

I had a very pleasant experience today with the patient and understanding staff. My problems were not solvable, however a good deal of time and care was taken to show me that all options had been exhausted. Service was prompt and I will return.
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Customer Feedback

I have called these guys many times and each time...

I have called these guys many times and each time they have an answer! They are quick, kind, and don't make you feel stupid for not knowing something about your computer system.
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Customer Feedback

THANK YOU for continuing to hire people with knowledge and...

Thank you for continuing to hire people with knowledge and patience!!! I just got off the phone with Lucas who helped me with my remote "issue"....scanner wouldn't play well with others,,,,,, I would of sat here all day pushing buttons and getting frustrated... Lucas got me all fixed up and walked me thru my steps! ONCE AGAIN NH TECH PROVIDED EXCELLENT CUSTOMER SERVICE AND MORAL SUPPORT!!! THANK YOU THANK YOU THANK YOU-- Cyndi V. A very satisfied customer!
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Customer Feedback

Got the job done.

Got the job done.
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Customer Feedback

Good place for your computer

Good place for your computer
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Customer Feedback

Excellent service and I really like their moral support.

Excellent service and I really like their moral support.
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Customer Feedback

Great service!

Great service!
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Customer Feedback

Quick, nice, and VERY helpful!

Quick, nice, and VERY helpful!
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Customer Feedback

(Translated by Google) Good service(Original)Dịch vụ tốt

(Translated by Google) Good service (Original) Dịch vụ tốt
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Customer Feedback

When we contacted George Stephanie at first we were so...

When we contacted George Stephanie at first we were so skeptical about losing funds again before our open eyes She surprised us by withdrawing a profit of $13,860 out of the $1,200 deposit in my trading account. If you want the best Trading experience I highly recommend Stephanie’s good works. She is always at your service anytime anyday, Contact her now via, Email: georgestephanie831@gmail.com WhatsApp: +16269898464
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Customer Feedback

Brought my desktop in because it had been running slow...

Brought my desktop in because it had been running slow and I suspected the hard drive was about to go out the window. Chris was able to get it in almost immediately, diagnose the issue (surprise, it was the hard drive), and look into other issues I was having with it. Needless to say, with how professional he was with everything and the way more inexpensive price I was charged compared to what I was expecting, I would definitely bring any system I'm having issues with to them again!
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Customer Feedback

I am an old lady from Deadwood whose daughter's name...

I am an old lady from Deadwood whose daughter's name is on this post. These people are the best. So patient with a technical dummy such as myself who needs her computer repaired right away. They have negotiated with Apple for me and walked me through ordering accessories for which they received no money. That is great customer service.
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Customer Feedback

I was doing a full rebuild of my gaming desktop....

I was doing a full rebuild of my gaming desktop. I needed a cable for A ssd. I came here and they gave me the cable I needed for free. Suffice to say they saved my build and made my week. So thanks be onto this business.
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Customer Feedback

Went in because my charger broke in my computer and...

Went in because my charger broke in my computer and they fixed it right there. Maybe took 2 mins! Very very happy!
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Customer Feedback

I took Chris my dinosaur of a computer (2009). He...

I took Chris my dinosaur of a computer (2009). He fixed my problem, communicated with me, during every step of the process, and I knew exactly what it would cost me. The dinosaur lives!!! Northern Hills Technology has my business for life.
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Customer Feedback

Came with a problem with my sd-card. They Fixed it...

Came with a problem with my sd-card. They Fixed it right on the spot. Great service!
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Customer Feedback

As a BHSU student my computer was a necessity in...

As a BHSU student my computer was a necessity in getting through my classes, as a young married couple my wife and I did not have much money to fix my computer when it stopped working. However, Northern Hills Technology took my computer and fixed it at a very low cost. In my opinion, this is the only Tech shop in town anyone should go to, they will do anything and everything they can to help get your device up and running again.
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Customer Feedback

Excellent customer service! So technology means a lot these days....

Excellent customer service! So technology means a lot these days. From our phones, laptops, and everything beyond. I have used NHT staff to help with my laptop on several occasions. This particular instance was my external hard drive. I use it for backup but also for tons of data and files (I am a photographer). I was using it just like I normally do and it decided to CRASH - said NO FILES ON THE DRIVE! Though I didn't really need everything on the drive, I desperately wanted the pictures of my dad from the last few years because he passed away in August. I panicked a bit and called Jason and Brian. I took my hard drive over and though they didn't guarantee they could get my files back, I knew Brian would do his best to help me out. Throughout the process, Brian kept in communication with me about the process. At the end of the time my hard drive spent with them, Brian recovered everything he could! I am very thankful the team at Northern Hills Technology is there to help me protect my valuables through technology. I would highly recommend them for any technology needs in the Black Hills and beyond!
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Customer Feedback

So technology means a lot these days. From our phones,...

So technology means a lot these days. From our phones, laptops, and everything beyond. I have used NHT staff to help with my laptop on several occasions. This particular instance was my external hard drive. I use it for backup but also for tons of data and files. I was using it just like I normally do and it decided to CRASH - said NO FILES ON THE DRIVE! Though I didn't really need everything on the drive, I desperately wanted the pictures of my dad from the last few years because he passed away in August. I panicked a bit and called Jason and Brian. I took my hard drive over and though they didn't guarantee they could get my files back, I knew Brian would do his best to help me out. Throughout the process, Brian kept in communication with me about the process and how long it was taking. At the end of the time my hard drive spent with them, Brian recovered most, if not all, of my data and files! I am very thankful the team at Northern Hills Technology is there to help me protect my valuables through technology. I would highly recommend them for any technology needs in the Black Hills and beyond!
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Customer Feedback

Thanks a million to Brian Snow at Northern Hills for...

Thanks a million to Brian Snow at Northern Hills for getting my PC fixed. The guy really knows his stuff. I initially took my non-functioning PC to Best Buy in Rapid to have the Geek Squad look at it, diagnose the problem, and, if my PC was shot, then buy a new one there. Which I didn't want to do because of cost and time lost. The Geek Squad told me my motherboard was bad and the cost to replace it would be the same as a new computer. I got a 2nd opinion from Brian (Northern Hills also sells PCs), who told me the motherboard was fine -- it only had a bad battery and my power supply was failing. He fixed those things and also solved other vexing problems I had due to my previous very complicated set-up. Now I'm up and running for the next 4-5 years, at a fraction of the cost of a new computer. Moral of the story: If you have a real problem with your PC, skip the Geek Squad and go to Northern Hills first.
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Customer Feedback

Northern Hills Technology has fixed three of my computers and...

Northern Hills Technology has fixed three of my computers and also given my friends and family excellent advice about their computer issues. They have been the best dollars I have spent on support. They are very inexpensive. I would recommend them to anyone needing their computer fixed, de-bugged, tuned or otherwise repaired.
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Strengthen Your Cybersecurity with a Practical Local MSP/MSSP

If your organization is dealing with security concerns, compliance pressure, unreliable IT support, or uncertainty about recovery readiness, Northern Hills Technology can help you identify the next right steps. Schedule a complimentary assessment to review your environment, clarify risk, and build a cybersecurity plan that supports your business across Spearfish, Rapid City, Sturgis, Belle Fourche, Gillette, and the broader Black Hills region.

Our IT Solutions & Services

Clear communication, fast action, and protection built to stand up to real threats.
  • Managed IT Services

    Keep your business running smoothly with proactive monitoring, responsive IT support, and ongoing system maintenance. From Spearfish, we help Black Hills organizations reduce downtime, manage technology upgrades, and plan ahead—all through one accountable IT partner.

  • Cybersecurity

    Northern Hills Technology provides cybersecurity services for organizations that need stronger protection without adding the overhead of an internal security department. From Spearfish and the Greater Black Hills region, our MSP/MSSP approach combines 24/7 monitoring and remediation, endpoint protection, vulnerability management, and practical security leadership for regulated and security-conscious businesses. We help leaders address ransomware risk, insurance pressure, compliance requirements, and everyday security gaps with clear communication and a predictable monthly service model.

  • Compliance Alignment

    Align your technology with frameworks such as HIPAA, NIST, PCI-DSS, CIS, CJIS, GDPR, and FTC Safeguards through practical security, documentation, training, and reporting.