Why Choose Northern Hills Technology | Local MSP/MSSP Expertise

Our company has used NHT for tech support for many years now and have always had great service from them! Always very quick to respond to all our inquiries and are able to get problems fixed quickly as well.

Everybody was very helpful and they got my problem solved. I have used their services twice over a 4 year period and both times I was very satisfied with them. Will not hesitate to use them again.

I am thrilled to see such a quality business in the Black Hills region. They are honest, courteous, and guarantee their work. I also like the fact that accept cryptocurrency. Yea! I will be back!

Northern Hills Technology continues to impress me. Whenever I need technical help, whether for computers, accessories or any other facet of todays modern high tech world, they have the answers. Not only do they fix stuff, they do it with a smile and do not break the bank as you exit. Chris has helped me in many ways. I recently purchased a new computer from them. It may have been a bit more than the big box items of lesser quality, but their reputation for service and quality far exceed the minimum savings you may soon forget. Chris is a master technician and does a tremendous job for NORTHERN HILLS TECHNOLOGY.

THANK YOU for continuing to hire people with knowledge and patience….!!! I just got off the phone with Lucas who helped me with my remote “issue”….scanner wouldn’t play well with others,,,,,, I would of sat here all day pushing buttons and getting frustrated… Lucas got me all fixed up and walked me thru my steps! ONCE AGAIN NHT PROVIDED EXCELLENT CUSTOMER SERVICE AND MORAL SUPPORT!!! THANK YOU THANK YOU THANK YOU–

I have been a customer for over 10 years and have ALWAYS had a
GREAT business experience with the friendly and knowledgable staff.
Brian is the Best Tech fellow and has patience with old crotchety
nontech people like me. Thanks Again for your Great Service !

Awesome group. Took care to make sure we were satisfied with the results.

Service was very quick and all problems solved
The cost was very reasonable and I would recommend the service to anyone with a computer problem. Very friendly staff.

Was impressed with the help given so far—- no pressure to do/ buy something I didn’t ask for. Very friendly also.

Very honest and quick to help me with my issue

Very helpful saved me alot of money. Professional staff great service

Can’t say enough about how helpful both with business technology and with personal computer issues they are. Highly recommend.

Highly recommend this business. Had issues with debugging PC & transferring data to MAC. Tech is proficient in both platforms, perfect results, positive & patient communication and very reasonable pricing.

Really help guys, they were professional but also down to earth, able to put everything in simple terms, and they wee more than will to accommodate me with not being able to pick up my PC right away. Highly recommend.

I had a very pleasant experience today with the patient and understanding staff. My problems were not solvable, however a good deal of time and care was taken to show me that all options had been exhausted. Service was prompt and I will return.

I have called these guys many times and each time they have an answer! They are quick, kind, and don’t make you feel stupid for not knowing something about your computer system.

Thank you for continuing to hire people with knowledge and patience!!!

I just got off the phone with Lucas who helped me with my remote “issue”….scanner wouldn’t play well with others,,,,,,
I would of sat here all day pushing buttons and getting frustrated…

Lucas got me all fixed up and walked me thru my steps!
ONCE AGAIN NH TECH PROVIDED EXCELLENT CUSTOMER SERVICE AND MORAL SUPPORT!!!

THANK YOU THANK YOU THANK YOU–
Cyndi V.
A very satisfied customer!

Got the job done.

Good place for your computer

Excellent service and I really like their moral support.

Great service!

Quick, nice, and VERY helpful!

(Translated by Google) Good service

(Original)
Dịch vụ tốt

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Brought my desktop in because it had been running slow and I suspected the hard drive was about to go out the window. Chris was able to get it in almost immediately, diagnose the issue (surprise, it was the hard drive), and look into other issues I was having with it. Needless to say, with how professional he was with everything and the way more inexpensive price I was charged compared to what I was expecting, I would definitely bring any system I’m having issues with to them again!

I am an old lady from Deadwood whose daughter’s name is on this post. These people are the best. So patient with a technical dummy such as myself who needs her computer repaired right away. They have negotiated with Apple for me and walked me through ordering accessories for which they received no money. That is great customer service.

I was doing a full rebuild of my gaming desktop. I needed a cable for
A ssd. I came here and they gave me the cable I needed for free. Suffice to say they saved my build and made my week. So thanks be onto this business.

Went in because my charger broke in my computer and they fixed it right there. Maybe took 2 mins! Very very happy!

I took Chris my dinosaur of a computer (2009). He fixed my problem, communicated with me, during every step of the process, and I knew exactly what it would cost me. The dinosaur lives!!! Northern Hills Technology has my business for life.

Came with a problem with my sd-card. They Fixed it right on the spot. Great service!

As a BHSU student my computer was a necessity in getting through my classes, as a young married couple my wife and I did not have much money to fix my computer when it stopped working. However, Northern Hills Technology took my computer and fixed it at a very low cost. In my opinion, this is the only Tech shop in town anyone should go to, they will do anything and everything they can to help get your device up and running again.

Excellent customer service! So technology means a lot these days. From our phones, laptops, and everything beyond. I have used NHT staff to help with my laptop on several occasions. This particular instance was my external hard drive. I use it for backup but also for tons of data and files (I am a photographer). I was using it just like I normally do and it decided to CRASH – said NO FILES ON THE DRIVE! Though I didn’t really need everything on the drive, I desperately wanted the pictures of my dad from the last few years because he passed away in August. I panicked a bit and called Jason and Brian. I took my hard drive over and though they didn’t guarantee they could get my files back, I knew Brian would do his best to help me out. Throughout the process, Brian kept in communication with me about the process. At the end of the time my hard drive spent with them, Brian recovered everything he could! I am very thankful the team at Northern Hills Technology is there to help me protect my valuables through technology. I would highly recommend them for any technology needs in the Black Hills and beyond!

So technology means a lot these days. From our phones, laptops, and everything beyond. I have used NHT staff to help with my laptop on several occasions. This particular instance was my external hard drive. I use it for backup but also for tons of data and files. I was using it just like I normally do and it decided to CRASH – said NO FILES ON THE DRIVE! Though I didn’t really need everything on the drive, I desperately wanted the pictures of my dad from the last few years because he passed away in August. I panicked a bit and called Jason and Brian. I took my hard drive over and though they didn’t guarantee they could get my files back, I knew Brian would do his best to help me out. Throughout the process, Brian kept in communication with me about the process and how long it was taking. At the end of the time my hard drive spent with them, Brian recovered most, if not all, of my data and files! I am very thankful the team at Northern Hills Technology is there to help me protect my valuables through technology. I would highly recommend them for any technology needs in the Black Hills and beyond!

Thanks a million to Brian Snow at Northern Hills for getting my PC fixed. The guy really knows his stuff.

I initially took my non-functioning PC to Best Buy in Rapid to have the Geek Squad look at it, diagnose the problem, and, if my PC was shot, then buy a new one there. Which I didn’t want to do because of cost and time lost. The Geek Squad told me my motherboard was bad and the cost to replace it would be the same as a new computer.

I got a 2nd opinion from Brian (Northern Hills also sells PCs), who told me the motherboard was fine — it only had a bad battery and my power supply was failing. He fixed those things and also solved other vexing problems I had due to my previous very complicated set-up. Now I’m up and running for the next 4-5 years, at a fraction of the cost of a new computer.

Moral of the story: If you have a real problem with your PC, skip the Geek Squad and go to Northern Hills first.

Northern Hills Technology has fixed three of my computers and also given my friends and family excellent advice about their computer issues. They have been the best dollars I have spent on support. They are very inexpensive. I would recommend them to anyone needing their computer fixed, de-bugged, tuned or otherwise repaired.

Highly recommend this business. Had issues with debugging PC & transferring data to MAC. Tech is proficient in both platforms, perfect results, positive & patient communication and very reasonable pricing.

THANK YOU for continuing to hire people with knowledge and patience….!!! I just got off the phone with Lucas who helped me with my remote “issue”….scanner wouldn’t play well with others,,,,,, I would of sat here all day pushing buttons and getting frustrated… Lucas got me all fixed up and walked me thru my steps! ONCE AGAIN NHT PROVIDED EXCELLENT CUSTOMER SERVICE AND MORAL SUPPORT!!! THANK YOU THANK YOU THANK YOU–

Excellent service and I really like their moral support.

Excellent customer service! So technology means a lot these days. From our phones, laptops, and everything beyond. I have used NHT staff to help with my laptop on several occasions. This particular instance was my external hard drive. I use it for backup but also for tons of data and files (I am a photographer). I was using it just like I normally do and it decided to CRASH – said NO FILES ON THE DRIVE! Though I didn’t really need everything on the drive, I desperately wanted the pictures of my dad from the last few years because he passed away in August. I panicked a bit and called Jason and Brian. I took my hard drive over and though they didn’t guarantee they could get my files back, I knew Brian would do his best to help me out. Throughout the process, Brian kept in communication with me about the process. At the end of the time my hard drive spent with them, Brian recovered everything he could! I am very thankful the team at Northern Hills Technology is there to help me protect my valuables through technology. I would highly recommend them for any technology needs in the Black Hills and beyond!